For online shops that want to automate with AI · any country, in English or Arabic
Every 'where is my order?' answered in seconds. Fewer refused deliveries.
Customers ask the same questions all day, and cash on delivery orders get refused at the door. We answer from your own order system, confirm orders before they ship, and bring back abandoned carts on WhatsApp, in Arabic or English.
What we fix for online shops
Order status answered instantly
'Where is my order?' gets a real answer from your system, the second they ask.
Cash on delivery confirmed
A WhatsApp before it ships. One tap to confirm or cancel. Fewer wasted trips.
Abandoned carts brought back
One short, friendly WhatsApp. It gets opened, unlike email.
Returns questions answered
Your policy, answered instantly, so happy customers buy again.
Why it's worth fixing
About 7 in 10 online shoppers who put something in their cart leave without buying it.
Baymard Institute, average of 50 studiesBusinesses that answer an enquiry within an hour are nearly 7 times more likely to get a real conversation with the buyer than those that wait even one hour longer.
Harvard Business Review, 2011Published research, not our own clients' numbers.
The 10-day fix for online shops
Fewer support messages, fewer refused deliveries and more carts turned into orders.
We've worked on 180+ problems like yours. Chances are we've fixed yours before. You see it working before you pay.
We reply within an hour. It's done in 10 days.
One message and a free 30-minute call. We do the rest. Nothing new to learn.
Here's one working
A customer messages late at night, asks in English, switches to Arabic, and is booked a minute later. Nobody touched it. This one was built for a real estate office. For a shop it's the same idea: the customer asks, gets a real answer from your system, and buys.
For example. Say an online shop ships 80 cash on delivery orders a day. With the fix, every order gets a WhatsApp to confirm before it ships, so refusals are caught before you pay for the trip, 'where is my order?' gets answered from your system, and anyone who leaves a cart gets one friendly reminder.
Who we are: an automation engineer, an industrial engineer and an operations lead, with an engineering team behind us for bigger builds.
Your way
If we've fixed your problem before, you choose how it gets done. Either way, we don't automate a mess: we first cut the steps you don't need, simplify what's left, and only then automate it. And we pick the best option from everywhere. We're not tied to any one tool or company.
We build it for you
Our engineering team does everything. You get the finished fix.
We build it with your team
We work alongside your people and teach them as we go, so they can run it and improve it.
We show you how
Rather do it yourself? We give you the plan and show your team how to build it.
How it works
- 1
Send a request
Tell us what's stuck, in a few words. We get back to you within an hour.
- 2
Discovery
A free 30-minute call. We find what's really slowing you down, what to fix first, and the fixed price. Yours to keep, even if you stop there.
- 3
Finding the right partners
We pick the best tools and people for your problem, from everywhere. We're not tied to any one company, so you get what fits your business.
- 4
Solution in 10 days
We build it into the tools you already use. You only pay once it's working.
What usually stops people (and our answer)
"Does it work with Shopify, Salla or Zid?"
Those and most other shop platforms. If yours doesn't allow it, we tell you on the free call.
"Will it sound like a robot?"
No. It replies in your tone and the customer's language, and hands the chat to your team when it should.
"Will it spam our customers?"
No. One confirmation per order and one cart reminder, never more.
"It'll be expensive."
One fixed price, agreed before we start. And you only pay once it's working.
"We've been burned before."
Then don't pay us until it works. If it doesn't, you owe us nothing.
"Do you work in Arabic?"
Yes. Arabic and English.
Free tips you can use today
The same advice we post every day. Use it yourself, no strings attached.
'Where is my order?' The question that eats your team's day.
- Customer asks. Staff check. Staff reply.
- 50 times a day.
- The answer is already in your system.
- Send it automatically, the second they ask.
Cash on delivery? Confirm every order before it ships.
- Unconfirmed orders get refused at the door.
- You pay for the delivery anyway.
- Send a WhatsApp: 'Confirm your order?'
- One tap: confirm or cancel.
- Fewer wasted deliveries.
Online shops in Saudi and the Gulf: reply in Arabic or lose the sale.
- Customers ask in the language they think in.
- A reply in the wrong language feels like a call centre.
- Match their language. Automatically.
- Same answer. More sales.
An abandoned cart message on WhatsApp beats an email.
- Emails sit unread.
- WhatsApp gets opened.
- 'You left something in your cart. Still want it?'
- Short. Friendly. Once.
Returns questions should take 5 seconds, not 5 hours.
- 'Can I return this?'
- 'How long do I have?'
- 'Do you pick it up?'
- Write the policy once. Answer instantly.
- Happy customers buy again.